A water park in Bracknell has closed today due to a burst pipe.
Staff from Nine Mile Ride’s Coral Reef Waterworld informed customers over the phone that the pool was not going to open this morning.
It is believed to be a large pipe that has burst and so may take all day to fix.
Mum of two Vicky Smith, 36, a freelance writer from Wokingham, said: “I booked Coral Reef for the 9.30am session with my eldest daughter because it was her final day before starting school and she loves the pool.
“About 10 minutes before we were going to leave the house I had a call from a member of staff saying the pool was closed due to a burst pipe.
“They couldn’t tell me when it would reopen but I now have a choice to get a refund or swap the day.
“She starts school tomorrow so I’ll have to just take a refund. Its a real shame as this was a nice final day of school holidays activity for us and my daughter was really disappointed to not get her swim.”
Mark Tennant, contract manager at Everyone Active, said: “I can confirm that Coral Reef Waterworld experienced a burst water pipe last night, resulting in the need to close the centre today (Wednesday, September 4).
“We currently have contractors on site working to fix the issues and expect to open as normal tomorrow morning.
“Due to our new online booking system allowing sessions to be booked in advance, we are able to contact customers affected by the closure to notify them before they travel.
“I would urge our customers to check social media for any updates and apologise for any inconvenience caused.”